Download Cruz App
Click on either the Apple or Android button to download the Passenger app.
Have some questions? We've probably already answered them.
How do I make a payment?
You can pay for your ride via cash, card, or in-app wallet. Just choose your preferred option before booking.
Are there hidden charges I should know about?
Nope! Cruz believes in transparent pricing. The fare you see before booking is exactly what you’ll pay - no surprises!
What happens if my passenger cancels the ride? (For drivers)
If a passenger cancels too close to pickup time, you may receive a cancellation fee.
What happens if my driver cancels the ride?
Life happens! If your driver cancels, the app will automatically match you with another nearby driver so you don’t have to start over.
What if I forget something in the car?
No need to stress! Use the 'Lost Items' section to report lost items. We’ll notify the driver, and if found, you’ll be notified in the app.
How do I check my ride fare before booking?
Easy! Just enter your destination in the app, and you’ll see the estimated fare upfront - no surprises.
How do I get a receipt for my ride?
After every trip, you’ll get an e-receipt in the app and via email. You can also check your ride history for past receipts.
Can I use promo codes or discounts?
Yes! Keep an eye out for special offers and enter promo codes during checkout to enjoy discounted rides.
Get the Passenger App
Scan the QR code with your phone camera to download the Cruz app.
Get the Driver App
Scan the QR code with your phone camera to download the Driver app.