Download Cruz App
Click on either the Apple or Android button to download the Passenger app.
Your Safety,
Our Priority
Whether you're behind the wheel or in the back seat, your safety matters. At Cruz, we're committed to creating a trusted experience for everyone.
Your Safety Comes First
From the moment you book a ride to when you arrive, we’re here to make every trip safe, comfortable, and secure.
Help, when you need it most
Use the SOS button to instantly call your emergency contact or record an audio that’s sent straight to our support team — so you’re never alone when something feels off.
Your contact details stay private
Calls made through the Cruz app are anonymized, so your personal phone number is never shared with the other party.
Support that’s always available
Day or night, our support team is available to listen, act, and help — whether you’re reporting an incident or just need clarity after a trip.
Safety is a Shared Responsibility
At Cruz, we prioritize the well-being of both drivers and riders. Our safety guidelines ensure that every trip is secure, reliable, and built on mutual responsibility
Verification
To ensure a safe and trustworthy experience, both riders and drivers undergo a thorough verification process.
Mutual Ratings
After each trip, riders and drivers are encouraged to rate each other, helping maintain a high standard of service.
GPS Tracking
All rides are tracked in real-time, providing an extra layer of security for both drivers and riders.
Share Your Trip
Riders and drivers have the option to share their trip details with a trusted contact, keeping loved ones in the loop.
Emergency Button
Both riders and drivers can easily access an emergency assistance button during the trip, ensuring immediate support.
24/7 Customer Support
Access to customer support is available at any time, ensuring that any safety concerns or issues are addressed quickly.
Your Safety on the Road
At Cruz, we’re dedicated to supporting our drivers every mile of the way. Explore the tools and resources we’ve put in place to ensure you're confident behind the wheel.
Comprehensive insurance
Cruz trip protection covers unexpected injuries, medical expenses, and hospital stays.
Know Your Journey
With Cruz's trip detail preview, you’ll have all the essential information you need before starting your trip.
Driver Verification
At Cruz, we prioritize your safety by ensuring that both drivers and riders are verified. This dual layer of verification creates a safer environment for everyone, helping you feel confident and secure on every trip.
Safety FAQ
Your Questions Answered?
How do I become a driver?
Download the driver app, complete the registration process, and pass the required background checks.
What is the restriction on vehicle models?
We accept vehicle models from 1998 up to and including the current model year [2025]. This policy ensures that vehicles meet our safety and operational standards.
How do I receive payments?
Payments are deposited into your linked bank account or mobile money wallet, based on your preference.
What are the driver requirements?
Driver’s license, vehicle insurance policy, certificate of vehicle registration, roadworthiness certificate, and a smartphone.The requirements are location-specific. Please verify the requirements and add accordingly.
Get the Passenger App
Scan the QR code with your phone camera to download the Cruz app.
Get the Driver App
Scan the QR code with your phone camera to download the Driver app.